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NAVAI Dental

Terms of Service

Please read these terms carefully before using NAVAI Dental.

Last updated: April 2025

1. Overview

NAVAI Dental ("NAVAI Dental," "we," "us") provides AI-powered receptionist and patient communication services designed for dental clinics. By accessing or using our platform — including our website, ROI calculator, AI call handling system, and appointment automation tools — you agree to these Terms of Service ("Terms"). If you're using NAVAI Dental on behalf of a clinic or organization, these Terms apply to that entity.

2. Services Provided

NAVAI Dental offers the following services to dental practices:

  • AI Receptionist: An AI voice and messaging system that answers inbound calls, qualifies patients, and books appointments automatically — including outbound capabilities such as missed-call callbacks, appointment confirmations, recall reactivations, and patient follow-ups.
  • Appointment Automation: Automated confirmation, reminder, and follow-up communications sent via SMS and other channels.

The scope of services delivered to any specific customer is defined in their applicable order or subscription agreement.

3. Estimates & Forward-Looking Statements

Revenue projections, ROI figures, and recovery estimates presented on this website are illustrative, based on user-provided inputs and published industry benchmarks. They do not represent guaranteed outcomes. Actual results vary by practice and depend on factors outside NAVAI Dental's control.

4. Subscription & Payment

4.1 Pricing

NAVAI Dental is offered as a monthly subscription. Standard pricing begins at $1,050/month per location. Enterprise or volume-based arrangements (including revenue-share structures for select partners) are agreed upon separately and communicated in writing before activation.

4.2 Billing

Subscriptions are billed monthly in advance on your activation date. You authorize NAVAI Dental to charge your payment method on file at the start of each billing cycle. If a payment fails, you will be notified immediately and given a 3-day grace period to resolve the issue before any service interruption occurs. After 3 days without resolution, access may be paused until the balance is cleared.

4.3 Refund Policy

Because we invest real setup time and infrastructure per client, subscription fees are non-refundable once a billing period has started. If you believe there has been a billing error, contact us within 14 days and we'll review it in good faith.

4.4 Price Changes

Pricing is subject to change. NAVAI Dental will provide existing subscribers with at least 30 days' written notice prior to any price adjustment taking effect. Notice will be sent to the email address on file. Continued use of the service after the effective date of a price change constitutes acceptance of the updated pricing.

5. Your Responsibilities

By using NAVAI Dental, you agree to:

  • Provide accurate and complete information about your clinic and patients
  • Use the service only for lawful purposes consistent with applicable law and regulations
  • Not attempt to reverse-engineer, scrape, exploit, or disrupt our systems
  • Not use NAVAI Dental to engage in deceptive, abusive, or fraudulent patient communications
  • Maintain appropriate consent from patients where required by applicable law

6. Limitation of Liability

We're here to help your practice grow — and we stand behind our product. At the same time, we need to be transparent about the boundaries of our responsibility.

NAVAI Dental's liability for any issue arising from use of our services is limited to the fees you paid in the 30 days preceding the claim. We are not liable for indirect, incidental, or consequential outcomes — including revenue that was not recovered, appointments that were not booked, or business decisions made in reliance on our estimates.

This isn't meant to be adversarial — it simply reflects standard practice for software services and ensures we can continue investing in the product responsibly.

7. Termination

Either party may end the subscription at any time with reasonable notice. We reserve the right to suspend or terminate your account — with notice where possible — in cases of non-payment, material breach of these Terms, or use of the service in a way that creates legal or reputational risk. If we terminate without cause, we'll refund any prepaid unused period.

8. Intellectual Property

All software, designs, models, and content on the NAVAI Dental platform are owned by or licensed to NAVAI Dental. You retain ownership of your clinic's data. You grant us a limited license to use your data solely to provide and improve the service.

9. Governing Law

These Terms are governed by applicable law in the jurisdiction where NAVAI Dental operates. Governing jurisdiction details are subject to update as the company's legal structure is formalized. For any legal inquiries in the interim, please contact us directly at Navaidental@gmail.com.

10. Contact

Questions about these Terms? Reach us at Navaidental@gmail.com.

© 2026 NAVAI Dental. All rights reserved.