What is an AI dental front office?

An AI dental front office like NAVAI Dental answers every patient call in under a second, books appointments 24/7, verifies insurance, captures after-hours demand, and follows up with hesitant leads — so no patient ever slips through the cracks.

How much revenue do dental practices lose from missed calls?

The average dental practice loses $30K–$100K per month to missed after-hours inquiries and slow response times. Roughly 40% of dental inquiries come in after hours, and 35–50% of leads go cold within the first hour without a response.

How does NAVAI Dental help dental practices?

NAVAI Dental picks up in under a second, every time. It books patients straight into the schedule, verifies insurance before they arrive, and re-engages leads that would otherwise go cold — typically recovering 30–50% of previously lost patients.

Privacy Policy | NAVAI Dental

1. Introduction

NAVAI Dental ("NAVAI Dental," "we," "us") takes data privacy seriously. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website, ROI calculator, and all platform services. By using NAVAI Dental, you agree to the practices described here.

2. Information We Collect

2.1 Information You Provide

ROI Calculator inputs: Call volume estimates, revenue figures, location counts, and other clinic data you enter into our calculator
Email address: When you request an emailed report or submit a demo request
Demo booking details: Name, clinic name, phone number, and scheduling preferences
Onboarding information: Clinic details, business hours, service lists, and operational preferences for AI setup

2.2 Information From AI-Handled Calls

When your clinic uses NAVAI Dental's AI receptionist, call metadata (timestamps, duration, outcomes) and interaction summaries may be logged. These are used to provide your dashboard reporting and improve AI performance. Call recordings, if applicable, are handled in accordance with your HIPAA agreement.

2.3 Technical Information

IP address and approximate location
Browser type and operating system
Pages visited and time spent on site
Referral source

This data is collected automatically and used for security, analytics, and improving the user experience.

3. How We Use Your Information

To deliver and operate the NAVAI Dental platform and services
To generate and send personalized ROI reports and estimates
To schedule and follow up on demo requests
To provide customer support and onboarding assistance
To build anonymized, aggregated industry benchmarks (no individual data is exposed)
To improve our models, algorithms, and overall product
To send relevant product updates and communications (with your consent, and always with an opt-out)

4. Data Sharing

We do not sell your data. We don't trade, rent, or sell personal information to third parties for their marketing purposes — ever.

We may share data in the following limited circumstances:

Infrastructure providers: Cloud hosting, database, and email delivery services that power the platform — bound by data processing agreements
Legal requirements: If required by law, court order, or to protect the safety of users or the public
Business transfers: In the event of a merger or acquisition, data may transfer to the successor entity under equivalent protections

5. Email Communications

If you provide your email address (e.g., to receive an ROI report or book a demo), you may receive product-related communications from NAVAI Dental. These may include your requested report, follow-up information, and occasional product news. Every marketing email includes a clear unsubscribe link. Transactional emails (e.g., your requested report) cannot be opted out of, but we keep them minimal and relevant.

6. Data Storage & Security

Your data is stored on secure, access-controlled infrastructure with encryption at rest (AES-256) and in transit (TLS 1.2+). We apply role-based access controls so only authorized personnel can access sensitive data. We monitor our systems for unauthorized access and regularly review our security practices.

No system is 100% impenetrable, but we apply industry-standard practices and take the responsibility of protecting your data seriously.

7. Your Rights

You have the right to:

Request a copy of the data we hold about you
Request correction of inaccurate data
Request deletion of your data (subject to legal obligations)
Opt out of marketing communications at any time

To exercise any of these rights, contact us at Navaidental@gmail.com.

8. Cookies

We use cookies and similar technologies to keep the site functional, remember preferences, and understand how visitors use our platform. You can control cookies through your browser settings. Disabling cookies may affect certain features.

9. Children's Privacy

NAVAI Dental is a business-to-business platform intended for dental practices and their administrators. We do not knowingly collect data from individuals under 18 years of age.

10. Updates to This Policy

We may update this policy as our practices evolve. We'll post the updated version with a new "last updated" date. For significant changes, we'll notify active customers directly.

11. Contact

Privacy questions or requests: Navaidental@gmail.com